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Law of the People's Republic of China on Protection of 

Consumer Rights and Interests

  

(Adopted at the Fourth Meeting of the Standing Committtee of the Eighth National People's Congress

  on October 31, 1993, and shall enter into force as of January 1, 1994.)

  Contents

  Chapter I    General Provisions

  Chapter II   Rights of Consumers

  Chapter III   Obligations of Businees Operators

  Chapter IV  Protection of the Legitimate Rights and Interests of Consumers by the State

  Chapter V  Consumer Organizations

  Chapter VI  Settlement of Disputes

  Chapter VII  Legal Responsibility

  Chapter VIII Supplementary Provisions

  Chapter I General Provisions

  Article 1

    The present Law is formulated for the protection of the legitimate rights and interests of

  consumers, maintenance of the socio-economic order and promotion of the healthy development of

  socialist market economy.

  Article 2

    The rights and interests of consumers in purchasing and using commodities or receiving

  services for daily consumption shall be under the protection of the present Law, or under the

  protection of other relevant laws and regulations in absence of stipulations in this Law.

  Article 3

    Business operators shall, in their supply of commodities produced and sold by them or

  services to consumers, abide by the present Law, or abide by other relevant laws and regulations

  in absence of stipulations in the present law.

  Article 4

    In transactions between business operators and consumers a principle of voluntariness,

  equality, fairness, honesty and credibility shall be followed.

  Article 5

    The State shall protect the legitimate rights and interests of consumers from infringement.

  The State shall adopt measures to safeguard consumers' exercise of their rights in accordance

  with the law and to maintain the legitimate rights and interests of consumers.

  Article 6

    It is the common responsibility of the whole society to protect the legitimate rights and

  interests of consumers.

  The State shall encourage and support all organizations and individuals to exercise social

  supervision over acts infringing upon consumer rights and interests.

  Mass media shall conduct propaganda defending the legitimate rights and interests of

  consumers and, through public opinion, exercise supervision over acts infringing upon the

  legitimate rights and interests of consumers.

  

chinese Version